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Spinko is committed to providing a safe and responsible gambling environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we are dedicated to preventing problem gambling and supporting those who may be affected by it. Our policies and tools are designed to help you maintain control over your gambling activities, ensuring a positive experience.

We operate under strict regulatory guidelines set by our licensing authority, which mandates comprehensive responsible gambling measures. This includes offering various self-help tools, providing clear information, and training our staff to recognise and respond appropriately to signs of problem gambling. At Spinko, your well-being is a priority, and we continuously review and update our responsible gambling framework to meet the highest standards.

Problem gambling can affect anyone, regardless of their background or how long they have been gambling. It is important to be aware of the signs that gambling may be becoming an issue. Recognising these signs early can help you or someone you know seek help.

• Spending more money or time gambling than you can afford, or originally intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your relationships, work, or other responsibilities.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, guilty, or depressed because of your gambling.
• Having difficulty stopping or controlling your gambling, even when you want to.
• Neglecting personal care, hobbies, or social activities in favour of gambling.

If you identify with several of these signs, or if you are concerned about your gambling habits, we strongly encourage you to use the responsible gambling tools available at Spinko and consider seeking professional help.

Gambling should always be a form of entertainment, not a way to make money or escape problems. To keep your gambling experience enjoyable and under control, consider these guidelines:

• Only gamble with money you can afford to lose, never with funds allocated for essential expenses.
• Set a budget for your gambling and stick to it.
• Set time limits for your gambling sessions and take regular breaks.
• Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Balance gambling with other activities and hobbies.
• Do not view gambling as a solution to financial problems.
• Keep track of the money and time you spend gambling.

Spinko provides several tools to help you manage your gambling effectively, ensuring it remains a fun and controlled activity.

Spinko offers you the ability to set various limits on your account to help manage your gambling activity. These limits are designed to give you greater control over your spending and playing habits.

• Deposit Limits: You can set a maximum amount of money you can deposit into your Spinko account over a specific period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.
• Loss Limits: This allows you to set a maximum amount of money you are willing to lose over a defined period (daily, weekly, or monthly). If your net losses reach this limit, you will be prevented from placing further wagers until the period concludes.
• Wager Limits: You can set a maximum amount of money you are willing to wager over a specific period (daily, weekly, or monthly). This helps control the total amount of money you stake, regardless of wins or losses.

You can adjust these limits at any time through your account settings. Any request to decrease a limit will take effect immediately. Any request to increase a limit will involve a waiting period before it becomes active, allowing for a cooling-off period and preventing impulsive decisions. This measure is in place to protect your financial well-being, in line with our responsible gambling policy.

If you feel you need a short break from gambling, Spinko offers Time-Out and Cool-Off periods. These temporary breaks can help you regain perspective and control.

• Time-Out: You can choose to take a short break from gambling for a period of 24 hours, 48 hours, or 7 days. During a Time-Out, you will not be able to log into your Spinko account or participate in any gambling activities.
• Cool-Off Period: For slightly longer breaks, you can opt for a Cool-Off period of one month, two months, or three months. Similar to a Time-Out, you will be unable to access your account or gamble during this time.

Once a Time-Out or Cool-Off period is activated, it cannot be reversed until the chosen period has fully elapsed. We encourage you to use these tools if you feel your gambling is becoming unmanageable or if you simply need a pause.

For individuals who feel they need a more significant break from gambling, Spinko offers a comprehensive Self-Exclusion program. Self-exclusion allows you to voluntarily prevent yourself from accessing your Spinko account for an extended period.

You can choose to self-exclude for periods of six months, one year, three years, or five years. During a self-exclusion period, you will not be able to log into your account, deposit funds, or participate in any gambling activities on Spinko. We will also take reasonable steps to prevent you from opening new accounts with us during this time.

Once a self-exclusion is activated, it cannot be reversed until the chosen period has fully passed. We recommend considering self-exclusion if you are experiencing serious difficulties controlling your gambling. For assistance with self-exclusion, please contact our customer support team, who can guide you through the process and provide further information.

Spinko is strictly committed to preventing underage gambling. It is illegal for anyone under the legal age of 18 (or the legal age of majority in their jurisdiction, if higher) to open an account or gamble on our platform. We employ robust age verification procedures to ensure that all our players meet the legal age requirements.

During the registration process, we require users to provide accurate personal information, which is then verified using third-party databases. We may also request additional documentation, such as a copy of a government-issued ID, to confirm age and identity. Any account found to belong to an underage individual will be immediately closed, and any winnings will be forfeited.

We encourage parents and guardians to take an active role in monitoring their children's online activities and to use filtering software to prevent access to gambling sites. Keeping your Spinko login details secure and out of reach of minors is also crucial.

To help you keep track of your gambling activity and encourage regular breaks, Spinko offers Reality Checks and Session Reminders. These features are designed to provide you with periodic notifications during your gaming sessions.

• Reality Checks: This feature allows you to set a frequency (e.g., every 30 minutes, every hour) at which a pop-up message will appear on your screen. This message will inform you of the time you have spent gambling during that session, and in some cases, your net wins or losses. You will then have the option to continue playing, view your account history, or log out.
• Session Reminders: Similar to Reality Checks, Session Reminders provide a notification after a set amount of time, prompting you to consider taking a break or ending your session.

These reminders are a simple yet effective way to maintain awareness of your playing time and encourage responsible gambling habits. You can configure or disable these settings within your account preferences at Spinko.

If you are unsure whether your gambling habits are becoming problematic, taking a self-assessment can provide valuable insight. This is a series of questions designed to help you reflect on your gambling behaviour and its potential impact on your life. Your responses are confidential and are not stored by Spinko.

Consider the following questions honestly:

• Do you spend more money or time gambling than you intended?
• Have you tried to stop or cut down on your gambling without success?
• Do you feel anxious, guilty, or depressed because of your gambling?
• Has gambling caused problems in your relationships, work, or finances?
• Do you gamble to escape from problems or feelings of boredom?
• Have you ever lied to cover up the extent of your gambling?
• Do you chase losses, believing you must win back money you have lost?
• Have you borrowed money or sold possessions to gamble?

If you answered yes to several of these questions, it may indicate that your gambling is becoming a concern. We strongly recommend utilising the responsible gambling tools available at Spinko and considering seeking advice from a professional support organisation.

Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:

Innlend aðstoð: Ísland

• SÁS (Samtök áhugafólks um spilafíkn)
• Red Cross Helpline 1717 · Hjálparsími: 1717
• Sjálfsútilokun: Operator self-exclusion (no national register)

Alþjóðleg aðstoð (öll lönd)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)