Get in Touch
We appreciate your interest in Spinko. Your feedback, questions, and concerns are important to us. This page outlines the best ways to contact our team and clarifies what we can, and cannot, assist you with. Please read through the sections carefully to ensure your inquiry reaches the correct department or entity, allowing for the most efficient resolution.
Who We Are (Independent Review Site)
Spinko is an independent affiliate and review website dedicated to providing comprehensive and unbiased information about online gambling brands, including casinos and sportsbooks. We publish reviews, comparisons, and guides to help players make informed decisions. It is crucial to understand that Spinko is NOT an online casino operator, a sportsbook, or a gambling platform. We do not host any games, manage player accounts, process financial transactions, or hold any player funds. Our role is strictly informational and advisory.
We do not have access to individual player accounts, nor do we offer customer support services for any specific gambling operator. Our expertise lies in evaluating and reporting on the features, services, and reputations of various online gambling sites.
What We Can Help With
The Spinko team is equipped to assist with inquiries directly related to our website, content, and operations. You should contact us for the following:
- Feedback or suggestions regarding our reviews, articles, or website content.
- Reporting factual inaccuracies or outdated information on Spinko.
- Partnership inquiries or advertising opportunities with Spinko.
- General questions about our methodology for reviewing online gambling sites.
- Technical issues experienced while using the Spinko website.
What We Cannot Help With
Due to our independent nature, there are many issues we are unable to resolve. Please understand that contacting us for these matters will result in us directing you to the appropriate entity. We cannot assist with:
- Any issues related to your personal account at an online casino or sportsbook.
- Questions about deposits, withdrawals, bonus terms, or payment processing at any gambling site.
- Disputes regarding game outcomes, account verification (KYC), or responsible gambling tools offered by an operator.
- Requests for live chat, phone support, or direct customer service for any gambling brand reviewed on Spinko.
- Complaints about specific gambling operators that require access to your player data or transaction history.
Account, Deposit and Withdrawal Issues
If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other operational aspect of an online casino or sportsbook, you must contact that specific operator's customer support directly. Spinko does not have the ability to access your account information, intervene in financial transactions, or resolve disputes on your behalf. Each gambling operator has its own dedicated support team, often accessible via live chat, email, or telephone, which is best equipped to handle player-specific issues.
Look for the "Support," "Help," "Contact Us," or "FAQ" sections on the operator's website for their direct contact methods. This is the only effective way to resolve account-related matters.
Legal Inquiries
For all legal inquiries pertaining to Spinko, including contractual matters, regulatory compliance, and official communications from legal representatives, please use the dedicated email address provided below. This ensures your communication is directed to the appropriate department for review and response.
Email: legal@
Please note that this email is exclusively for legal correspondence. Inquiries unrelated to legal matters will not receive a response from this address.
DMCA and Copyright Takedowns
Spinko respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or intellectual property, please submit a formal DMCA takedown request or copyright infringement notice to our designated agent. Your notice must include all information required by the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws.
Email: dmca@
We will review all valid notices and take appropriate action in accordance with applicable laws and our internal policies.
Responsible Gambling Resources
Spinko is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly advocate for responsible play. If you or someone you know is struggling with gambling, please seek assistance from professional organizations. Many reputable bodies offer confidential help and resources. These include national helplines, therapy services, and self-exclusion programs.
We encourage you to visit the responsible gambling section of the online casino or sportsbook you are using, as they are legally required to provide resources and tools to help manage gambling behavior. Additionally, independent organizations like GamCare, BeGambleAware, and Gamblers Anonymous offer invaluable support.
Response Times
The Spinko team endeavors to respond to all legitimate inquiries as promptly as possible. Our typical response time for general feedback and partnership queries is within 3-5 business days. Legal and DMCA-related inquiries are handled with priority and will receive a response in accordance with legal requirements and standard industry practices. Please note that inquiries sent to the incorrect department or those we cannot assist with, as outlined above, may experience delays or may not receive a direct response, as we will redirect you to the appropriate entity.